Help & Faq

Help and FAQs

Have questions or need assistance? Our Help and FAQs section provides answers to common inquiries about our services, procedures, and more. If you don’t find what you’re looking for, please feel free to contact us directly.

Login to the portal using your credentials, enter your patient ID, and you will be able to view and download your reports.

Yes, we offer convenient home sampling services. You can schedule an appointment by contacting our customer service or through our website.

 

We have multiple collection centres across Sialkot and the surrounding areas. Please visit our “Collection Centes” page to find the nearest one to you.

 

We offer a wide range of diagnostic tests, including blood tests, imaging, molecular diagnostics, and more. For a detailed list, please visit our “Services” page.

You can schedule an appointment by calling our customer service, visiting our website, or directly at any of our collection centres.

The turnaround time for test results varies depending on the type of test. Most routine tests are completed within 24-48 hours.

 

Yes, we adhere to strict confidentiality protocols to ensure that your test results are private and secure.

 

You can contact our customer support team via phone, email, or by visiting our head office. Our contact details are available on the “Get in Touch” page.